Frequently Asked Questions
At LevelUp Lounge, we understand that choosing the right console and gaming accessories can raise questions. We’re here to help you make the best decisions for your gaming lifestyle. Below are answers to some of the most common questions from our community:
Which gaming consoles do you sell?
We offer the latest models, including PlayStation 5, Xbox Series X|S, and Nintendo Switch (including OLED). All consoles are brand new and sourced from official distributors.
Do your products come with warranty?
Yes! All consoles and accessories come with a manufacturer’s warranty. Details vary by brand but typically cover up to 12 months from the purchase date.
Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery in real-time.
Do you ship across the UK?
Yes, we offer fast and secure delivery across the United Kingdom. Most orders arrive within 2–5 working days.
Do you offer bundle deals or seasonal discounts?
Yes! We regularly feature console bundles with extra games or accessories at reduced prices. Subscribe to our newsletter or follow us on social media to stay updated.
